Privacy Policy

At Castle we respect your privacy and are dedicated to protecting any personal information that you share with us. This Privacy Policy describes how we collect, use, and share your information when you use our app and services. From the time you start using Castle, we are collecting and maintaining certain information as described in this policy.

Information We Collect

We collect a variety of information in order to provide and improve our Services:
Information about you: We may collect personal information from you when you create an account or interact with the app, such as your name, e-mail address, phone number or social media login information (e.g., Google, WhatsApp).
Usage Data: We receive information about your use of the app, such as your device, operating system version, app version, IP address and usage statistics, such as the movies or shows you view, what you search into the app, and your preferences.
Location Information: If you choose to allow location-providing services, we may receive data about your location in order to provide you with an improved user experience.

How We Use Your Information

The data we collect is used for a variety of purposes, including:
Delivering Services: To facilitate a personalized experience, content recommendations, and smooth streaming for you.
Account Management: To establish and manage your account and to communicate with you about app updates, promotional offers, and customer support.
App Improvement: To analyze how you use our app, troubleshoot any problems, improve the app’s functionality, and develop new products, services and features.
Sales and Promotions: To provide you with news, special offers, and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about. You may unsubscribe at any time by clicking the unsubscribe link included in the newsletter.
Security: To improve the security of the application and minimize unauthorized access.

Sharing Your Information

Castle does not sell, rent or lease its customer lists to third parties. There are circumstances in which we can share your information with others as follows:
Service Providers: We may disclose your information to trusted third-party vendors or service providers to provide services on behalf of us, including vendors that process payments, provide customer service support, and analytics tools. These third parties have a duty to keep your information secure and do not have any obligation to use your information for any restricted purposes.
Legal Compliance: We may disclose your information if we are required to do so by law or in response to a legal process (such as a subpoena or a court order), or to protect our rights.
Business Transfers: If Castle or any of its businesses are sold or disposed of as a going concern, whether by merger, sale of assets or otherwise, the relevant customer database could be one of the transferred assets and your Personal Data can be transferred to a new owner. We will inform you before the change of ownership or the new use of your personal information.

Data Security

We take the protection of your data seriously and take appropriate measures to prevent misuse of such information by third parties, unauthorized access, disclosure, alteration, and destruction. But please be aware that no method of transmission over the internet, or method of electronic storage is 100% secure and we are unable to guarantee the absolute security.

Your Rights and Choices

You have the right to, with respect to your personal data:
Access: You can request access to the personal information we have collected about you.
Correction: You can modify and amend your personal details if they are incorrect and inaccurate.
Deletion: You may request the deletion of your personal information, subject to applicable legal exceptions.
Opt-Out: We include unsubscribe instructions in the emails which You receive from us and that We send in connection with marketing activities, or you can manage your notification preferences in the app.
To exercise any of these rights, please contact us at [Support Email Address].

Cookies and Tracking Technologies

Castle uses cookies and similar technologies on its website. Cookies are small text files that we store on your device if you agree. For more information about the cookies we use, please see our Cookies Policy. You are free to set your browser or operating system settings informing when you are receiving, giving or even denying cookies also you can turn your cookies turned off, but this may result in a loss of access to some of the features of the app.

Children’s Privacy

Castle does not knowingly solicit personal information from children under the age of 13. If you are a parent or guardian and you are aware that your Child has provided us with Personal Information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect changes in our practices or with respect to changes in operational, legal or regulatory reasons. Any changes to this page will be posted here and the “Last Updated” date will be updated. We recommend that you read and understand this Privacy Policy and check back from time to time to ensure that you are aware of any changes.

Contact Us

If you have any comments or questions regarding this Privacy Policy or your personal information that we may be storing and using, please contact us.